Thoughtful post Jessica.

Embracing the 'new media' [blogging, in this case] is an excellent way to encourage dialog and share experience(s), while fostering a legitimate environment for open discussion. Open forums drive new ideas. New ideas drive change. I am impressed with those in the Army that have embraced these tools and forums. We need to remove barriers, not build walls. Blogging certainly removes those barriers.

I've encouraged my team to blog. And they do. And we've learned a lot from our customers, supporters and partners, as they follow along.

Sam Cece
CEO, StrongMail Systems